This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Divine Wellness.
No Third-Party Sharing or Selling of Personal Data
Your privacy is of utmost importance to us at Divine Wellness. We uphold stringent measures to protect your Personal Data and Transaction Data. Under no circumstances do we sell, rent, or distribute your personal information to third-party businesses for marketing or data-mining purposes. The only external services we partner with are those essential for the operation of our business, such as payment processing and customer management systems. Even then, these organizations are strictly prohibited from using your personal data for any other purpose and are bound by confidentiality agreements to ensure the highest level of data security.
Overview of Data Collection
When you access our website, we gather particular details related to your device. This includes your browser type, IP address, geographical location, and specific cookies stored on your device. During your site navigation, we also monitor the pages you view, the source that led you to our website, and your overall interaction with our site. This data, referred to as "Device Metrics," is collected via:
Cookies: Small text files saved onto your device to store information. To learn how to manage cookies, visit All About Cookies.
Log Records: These document actions on our site and collect metrics such as your IP address, browser specifics, and ISP details.
Digital Tags: Files like web beacons and pixels that help track your browsing patterns.
When you initiate or complete a purchase, we collect your personal details including your name, billing and shipping addresses, payment info, and contact details (email and phone). This is termed "Transaction Data."
"Personal Data" encompasses both Device Metrics and Transaction Data.
Ad Preferences
We use your data to offer targeted ads or marketing.
Opt-out options are available through:
Google - https://www.google.com/settings/ads/anonymous
Bing - https://about.ads.microsoft.com/en-us/resources/policies/personalized-ads
Data Conservation
Your Transaction Data is retained unless you request its removal.
Updates
We may periodically revise this policy to align with operational, legal, or regulatory changes.
Age Restrictions
Our site is not designed for individuals below 21 years.
Health and Wellness Data
We collect specific health and wellness-related information when you participate in our massage, chiropractic, or energy healing services at our spa. This information is gathered solely for the purpose of tailoring our services to meet your individual needs and ensure your safety during treatments. Data collected may include medical history, physical conditions, or other health-related information as deemed relevant by our therapists.
This data is stored in secure, confidential files, and is accessible only by our licensed therapists and service providers. We consider this information highly sensitive and it is never shared with third-party organizations, nor is it used for marketing or promotional activities. Your health and wellness data is retained for a period as mandated by healthcare compliance standards or as deemed necessary for continued service provision.
Geo-Restrictions
Our online store and retail store offers a range of hemp-derived products that are subject to various legal restrictions based on jurisdiction. To ensure compliance with local and federal laws, we collect geographic data from your device when you visit our website or make a purchase.
This data allows us to present you with product offerings that are compliant with your jurisdiction's legal requirements and may limit access to certain products based on your geographic location. Please note that we make our best effort to adhere to these regulations; however, it remains your responsibility to understand the laws applicable to your jurisdiction concerning the purchase and use of hemp-derived products.
Contact Us
For any queries or complaints regarding our privacy measures, please reach out via email at info@divinewellnessemail.com or call us at 407-656-9119.