Last Updated: November 27, 2024
Overview
By accessing or utilizing divinewellnessshop.com/shop (“website”), subscribing to our services, or making any purchase, you agree to abide by these Terms and Conditions (“Terms”). This applies to all users, including but not limited to customers, visitors, and subscribers. Your commitment to these Terms is vital. Please review them thoroughly. If you disagree with any portion, you’re advised to exit the website and discontinue use of our services. These terms are legally binding, and your consent is assumed upon usage of the site or any of our services.
Section 1 – Subscription Services and Cancellation
By subscribing to our gemstone subscription services, you acknowledge and agree that you are entering into a recurring billing arrangement that will continue until cancelled by you or Divine Wellness Shop. You may cancel your subscription at any time through multiple channels provided for your convenience: by accessing your account dashboard where a single-click cancellation option is available, by contacting our customer service team via phone (407-656-9119) or email (info@divinewellnessemail.com), or by visiting our retail location in person. Upon cancellation, your subscription will remain active until the end of your current billing period, and no further charges will be incurred. We do not charge any fees or penalties for cancellation.
Section 2 – Returns, Refunds, and Product Guarantees
Divine Wellness Shop maintains specific return and refund policies based on product type and nature. For our Monthly Rock Boxes, we offer a 30-day money-back guarantee, provided all items are returned in new, unused condition. This guarantee demonstrates our commitment to customer satisfaction while maintaining the integrity of our products. Return shipping costs are the responsibility of the customer, and refunds will be processed to the original payment method once the returned items have been received and inspected.
For Limited Edition Boxes, including but not limited to our Christmas Gemstone Boxes, all sales are final and no refunds or returns will be accepted. This policy exists due to the limited quantity and seasonal nature of these special offerings. By purchasing a Limited Edition Box, you acknowledge and accept this no-refund policy.
Section 3 – Eligibility and Account Management
By accepting these Terms, you affirm that you are at least 21 years of age. You are responsible for maintaining the confidentiality of your account information and password. You agree to accept responsibility for all activities that occur under your account. You must provide accurate, current, and complete information during the registration process and keep your account information updated. We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.
Section 4 – Pricing, Payment, and Billing
All prices are listed in United States Dollars (USD) and are subject to change without prior notice. For subscription services, you authorize Divine Wellness Shop to automatically charge your chosen payment method according to your selected subscription plan. You agree to maintain valid, current payment information in your account. If we are unable to process your payment, we may suspend or terminate your subscription until payment is received.
Section 5 – Product Information and Availability
While we strive to provide accurate descriptions and images of our products, slight variations in color, size, and appearance may occur. We make every effort to maintain accurate inventory counts, but items, especially Limited Edition products, are subject to availability. We reserve the right to modify, discontinue, or adjust the pricing of our offerings at our sole discretion without advance notice.
Section 6 – Shipping and Delivery
Shipping times provided are estimates and not guarantees. Risk of loss and title for items purchased from our website pass to you upon delivery of the items to the carrier. You are responsible for providing accurate shipping information, and any additional costs incurred due to incorrect address information will be your responsibility.
Section 7 – Intellectual Property Rights
All content present on Divine Wellness Shop, including but not limited to text, graphics, logos, images, and software, is the property of Divine Wellness Shop or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Divine Wellness Shop and protected by U.S. and international copyright laws.
Section 8 – Limitation of Liability
Divine Wellness Shop shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use our services. This includes, but is not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses.
Section 9 – Dispute Resolution
Any dispute arising from these Terms or your use of our services shall be resolved through binding arbitration in the State of Florida, rather than in court. This does not prevent either party from seeking injunctive or other equitable relief from the courts for matters related to data security, intellectual property, or unauthorized access to the Service.
Section 10 – Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. Any dispute arising under or relating to these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Florida.
Section 11 – Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services following any changes indicates your acceptance of such changes. It is your responsibility to review these Terms periodically.
Section 12 – Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect and enforceable.
Section 13 – Contact Information
For all inquiries regarding these Terms, your subscription, or our services, please contact:
Journey2Wellness, Inc (DBA Divine Wellness)
33 S. Main St
Winter Garden, FL 34787
Phone: 407-656-9119
Email: info@divinewellnessemail.com
Section 14 – Entire Agreement
These Terms constitute the entire agreement between you and Divine Wellness Shop regarding your use of our services, superseding any prior agreements between you and Divine Wellness Shop. No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term or any other term.