Last Updated: November 27, 2024
This Privacy Policy describes how Divine Wellness Shop (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit divinewellnessshop.com/shop or use our gemstone subscription services.
Our Commitment to Your Privacy
At Divine Wellness Shop, we take your privacy seriously. We do not sell, rent, or share your personal information with third parties for marketing purposes. We only collect information that’s necessary to provide you with our gemstone subscription services and improve your shopping experience.
Information We Collect
Personal Information
When you create an account or make a purchase, we collect:
- Name
- Email address
- Billing address
- Shipping address
- Payment information (processed securely through our payment processors)
- Phone number (optional)
- Subscription preferences
- Order history
Automatically Collected Information
When you visit our website, we automatically collect:
- IP address
- Browser type and version
- Device information
- Pages viewed
- Time spent on pages
- Referring website
- Geographic location (country/region level)
How We Use Cookies
We use cookies and similar tracking technologies to enhance your shopping experience and provide targeted advertising. These include:
Essential cookies for site functionality
Analytics cookies to understand site usage
Advertising cookies for Google Ads retargeting
You can manage your cookie preferences through your browser settings. For more information about cookies, visit All About Cookies.
How We Use Your Information
We use your information to:
- Process and fulfill your subscription orders
- Communicate about your subscription status
- Send order confirmations and shipping updates
- Provide customer support
- Improve our products and services
- Send marketing communications (with your consent)
- Detect and prevent fraud
- Comply with legal obligations
Advertising and Marketing
We use Google Ads for retargeting advertising. You can opt out of personalized advertising through:
- Google Ad Settings
- Your browser’s cookie settings
- Our marketing email unsubscribe links
Data Security
We implement appropriate security measures to protect your personal information, including:
- Secure SSL encryption for all transactions
- Regular security assessments
- Limited staff access to personal data
- Secure data storage systems
Data Retention
We retain your personal information for as long as necessary to:
- Maintain your subscription account
- Process returns or refunds
- Comply with legal obligations
- Resolve disputes
- Prevent fraud
You can request deletion of your account and personal information by contacting us.
Children’s Privacy
Our services are not intended for individuals under 21 years of age. We do not knowingly collect information from children under 21.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes via email or website notice.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Request a copy of your data
Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us:
Email: info@divinewellnessemail.com
Phone: 407-656-9119
Divine Wellness Shop
33 S. Main St
Winter Garden, FL 34787